QWould you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
QDo you have ISO9001, ISO 13485, CE approvals?
Yes, our manufacturing processes and systems comply with international quality and medical standards. We hold major regulatory certifications including ISO 9001, ISO 13485, and CE to guarantee global standards of safety and efficacy.
QWhat is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be least at US$500. However, we understand that customers need to place smaller samples orders in the beginning in order to test market our products. We could offer the free samples, but do not pay the cost of freight.
QCan I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
QWhat is your standard production lead time?
Our standard production lead time ranges from 15 to 30 days depending on the order quantity and product specifications. Customized OEM orders might require additional time.
QWhat payment terms do you support?
We typically support T/T (Telegraphic Transfer), L/C (Letter of Credit) at sight, and other secure payment methods to facilitate convenient and secure international trade operations.