Q1. Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
Q2. Do you have ISO9001, ISO 13485, CE approvals?
Yes, our products are manufactured in compliance with international standards and hold corresponding quality certifications.
Q3. What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders in the beginning to test market our products. We could offer free samples, but do not cover the cost of freight.
Q4. Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. Please note this may take a little longer for delivery.
Q5. Do you have stock for listed products, or are they newly produced? What are your terms of payment?
Generally, we maintain stock for listed products, which are replenished monthly, depending on sales conditions. We advise confirming availability with us. Payment terms: 100% in advance for orders under USD 800; for orders above USD 800, 30% T/T in advance and the balance before shipment. Payments are accepted via L/C, T/T, Western Union, PayPal, etc.
Q6. What is the main material used in the Femur Retrograde Intramedullary Nail?
The Femur Retrograde Intramedullary Nail is made of high-quality Titanium Alloy, which provides excellent biocompatibility, strength, and durability for orthopedic procedures.
Osteora
